MerchantPro Express Blog

How to Provide Good Customer Service in Retail

Posted by MerchantPro Express on Sep 27, 2016 9:47:23 AM

Knowing how to provide good customer service is a key part of being successful. You shouldn't be in the retail industry if you don't appreciate the importance of providing a friendly greeting at the store entrancewhen people arrive or an efficient check-out interaction when they leave. When customers have a negative experience at your place of business, whether due to an unhelpful staff, unpleasant atmosphere, or inefficient check-out experience, they are less likely to return. They also may share their experience with the people they know, costing you more customers.

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Topics: MPX Benefits

Is Credit-Card Processing Sales a Good Job Opportunity?

Posted by MerchantPro Express on Sep 26, 2016 9:35:28 AM

Whenever you hear about a career opportunity, you might ask yourself: 

  • How much money could I potentially make?
  • Is it a growing industry?
  • Would I enjoy working in this industry, for this company?

Or to sum up: Would this be a good job for me?

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Topics: Agents, Work From Home

Applying Your Transferable Skills to a New Industry

Posted by MerchantPro Express on Sep 23, 2016 9:14:32 AM

When you work in a certain field, it’s essential to develop specific skills that will help you achieve your professional goals and thrive. But some skills are more valuable than others, depending on the type of job you have. A person who works in human resources or sales, for instance, should be personable and friendly, since both occupations involve human interaction.

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Topics: Agents

MPX Proud to Be Involved in BBBSLI Swim Event in Levittown

Posted by MerchantPro Express on Sep 22, 2016 1:51:08 PM

In August, Big Brothers Big Sisters of Long Island (BBBSLI) took the plunge to get kids in the swim of things at the Levittown Swim Association. Almost two dozen youngsters, or “Littles” as they're known in the organization, were given free swimming lessons with the help of their “Bigs” and the lifeguards on duty. One of those “Littles” was Sebatian Gibbons of Elmont, who was there with his “Big,” Tom Fazio, senior vice president of sales at credit-card processing company MerchantPro Express (MPX).

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Topics: Industry News, MPX Benefits, Agents, Work From Home

What is a Basis Point in Merchant Services?

Posted by MerchantPro Express on Sep 9, 2016 9:26:05 AM

When it comes to credit card processing, the fees can be confusing, and so can the way those numbers are determined and the phrasing merchant service sales agents use to describe the pricing their selling you. It can be dizzying!

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Topics: Industry News, MPX Benefits, Agents

Want to Make Extra Money? Here are 5 Side-Income Ideas.

Posted by MerchantPro Express on Sep 8, 2016 9:41:54 AM

Wouldn’t it be great to earn some extra cash on the side without having to sacrifice all your free time? Fortunately, you can find plenty of options—and some don’t even require you to leave home.

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Topics: Work From Home

Establishing a Back-to-School Routine for You and Your Kids

Posted by MerchantPro Express on Sep 2, 2016 2:34:47 PM

Getting back into the routine when September rolls around can be tough for you and your kids whether you work at home or not. Who wants to go from spending time at the beach to sitting in a classroom? Our guess is that your kids are going to have a bad case of the back-to-school blues, and you’re likely to be affected by it as well. The key is to not only get your kids excited about going back to school, but also to establish a back-to-school routine that keeps everyone on track.

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Topics: Work From Home

How to Handle Rejection in Merchant Sales

Posted by MerchantPro Express on Aug 30, 2016 5:08:50 PM

Being in merchant sales means dealing with objections, having the door slammed in your face before you even get the chance to make your pitch. While some people are open and receptive to what you have to say, others dismiss your claims without listening. Here's how to take it all in stride.

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Topics: Agents, Work From Home

Is It Time for Your Business to Become EMV-Compliant?

Posted by MerchantPro Express on Aug 29, 2016 12:04:31 PM

As a business owner, you are constantly faced with difficult decisions that could impact your company’s performance positively or negatively. October 1 marks exactly a year since the EMV liability shift occurred in the United States, so the idea of adopting this technology has probably crossed your mind once or twice. Although becoming EMV-compliant is not a requirement, it could hurt your business if you don’t make the switch.

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Topics: MPX Benefits

3 Indications That Prove It’s Time to Switch Merchant Accounts

Posted by MerchantPro Express on Aug 12, 2016 2:44:44 PM

Some people are blatantly unhappy with their merchant service provider, but they just haven’t bothered to look for another one, while others may still need to realize how beneficial it would be if they found a better provider. Here are several indications that should alert you that the time to switch is now.

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Topics: MPX Benefits

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