MPX’s Trevor Gillies Promoted to Full-Time Business Partner

Posted by MerchantPro Express on May 23, 2018 11:30:07 AM

Having spent nearly two decades as a professional ice hockey player, Canadian native and Georgia resident Trevor Gillies is not one to shy away from a challenge, whether on or off the ice. So when he heard about a career opportunity at MerchantPro Express (MPX) from Mike Devin, managing director of the credit card processing company and brother of Gillies’ teammate Joe Devin, he was naturally intrigued and wanted to learn more.

Fast forward nearly a year later, and Gillies “couldn’t be happier” with his decision to join the MPX family. With plans to retire from ice hockey, he is now preparing to transition from part-time sales referral partner to full-time business partner.

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Topics: MPX News

What Is Merchant Cash Advance Financing?

Posted by MerchantPro Express on May 3, 2018 4:05:00 PM

Merchant cash advance financing offers a different approach for business owners to receive funds for their organizations. It is not a loan—which obligates you to make a monthly payment until you pay back what you borrowed—but a lump sum of capital provided to you in exchange for a portion of your business’ future credit card sales.

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Topics: Merchant Processing

The Clover Station From First Data: Everything You Need To Know

Posted by MerchantPro Express on Apr 23, 2018 11:30:00 AM

There are a variety of credit card processing solutions available for merchants to utilize, letting them accept card payments, including credit, debit, EBT and contactless, from their customers. Each possesses its own unique attributes. While some are tailored to meet the needs of specific business types, others are viable options regardless of industry.

The Clover Station is offered by leading credit card processing platform First Data, as well as the merchant services companies it’s partnered with. However, the Clover Station is not just a payment solution; it’s a management system designed to help merchants overcome daily challenges they face.

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Topics: Merchant Processing

Zero to 150: How MPX Grew Into a 150-Strong Team of Merchant Sales Agents

Posted by MerchantPro Express on Apr 11, 2018 10:00:15 AM

There are countless trials and tribulations a business will encounter when first starting out and establishing its footing. These challenges continue, or even become magnified, if left unaddressed. Sean O’Neil, chief operating officer of MerchantPro Express (MPX), has experienced this firsthand during the early days of the credit card processing company.

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Topics: Merchant Processing Sales

Why Customer Service Is Important in Merchant Services

Posted by MerchantPro Express on Mar 29, 2018 3:00:25 PM

 

Customer service is a key component of any business’ success, regardless of industry, target customers, or any other factor. However, not all companies understand why customer service is important, or even prioritize support, whether due to a lack of leadership or training. This can affect customer satisfaction rates, and thus, gross profits, as well as increase turnover rates, as a result of disheartened employees.

When it comes to a complicated field, specifically the merchant services industry, offering exceptional customer service is even more critical, as customers will likely have many questions.

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Topics: Merchant Processing Sales

New Visa Chargeback Rules To Be Implemented In April 2018

Posted by MerchantPro Express on Mar 26, 2018 11:15:34 AM

Chargebacks are inevitable for merchants. Even if you follow all the necessary protection policies, there’s always a slight chance you'll have to face chargeback claims from customers.

These reimbursements of funds occur when a customer disputes a credit card purchase. In many cases, the charge is due to fraudulent activity, but there are also instances in which consumers challenge a purchase they knowingly made, or question one they can't remember—chargeback fraud and friendly fraud, respectively.

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Topics: Merchant Processing

MPX Discusses Career Development at NYIT

Posted by MerchantPro Express on Mar 13, 2018 10:53:15 AM

MerchantPro Express (MPX) CEO Chris Briller had the opportunity to present to student athletes at the New York Institute of Technology (NYIT) on career development. Briller is an alumni of NYIT where he played baseball and is a recent inductee into the athletics hall of fame. He gave some background on his experience as a minor league baseball player and how he transitioned into the merchant services industry, eventually launching MPX—a fast-growing credit card processing company headquartered in Melville, New York.

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Topics: MPX News

The Pros & Cons of a Cash Advance for Merchants

Posted by MerchantPro Express on Mar 6, 2018 11:50:27 AM

With multiple avenues of funding available for businesses in need of capital, selecting the most beneficial method can sometimes prove difficult. Although business loans are a commonly discussed option, not all merchants qualify for such funding, and some would rather look into alternative choices, anyway.

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Topics: Merchant Processing

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